TikTok is one of the most popular apps in the world right now. Formerly known as musical.ly, it surpassed 2 billion downloads in October 2020.
According to Cloudfare, TikTok ranked the most popular website of 2021 surpassing Google. TikTok hosts videos in vertical aspect ratio, ranging from 15 seconds to 10 minutes.
Users can interact with creators via comments, DMs, or creating duet videos with the said creator. Being a social platform, interaction via comments is an integral part of the overall experience. But often users have issues with comments.
This article will go over how you can restore the comments functionality on TikTok.
Ways To Fix Can’t Comment on TikTok Issue
If you’re having issues accessing the comments section, please try any of the following fixes.
Update the App
If you’re on an older version of the app, you might have issues loading the comments section.
Here’s how to update the app on Android and iOS.
Step 1: Open Google Play Store on your phone.
Step 2: Click on your profile picture next to the search bar.
Step 3: Click on Manage apps and devices.
Step 4: Click on See Details under the Updates section.
Step 5: Click on the update button next to TikTok.
Step 1: Open the App Store.
Step 2: Tap the profile picture at the top of the display.
Step 3: Scroll to see pending updates.
Step 4: Tap the update button for TikTok.
Uninstall the TikTok App
If the issues still persist even after updating, you might want to uninstall the app and start fresh. This should fix most app-related issues for you.
Step 1: Head to the Settings app on your phone.
Step 2: Click on Apps.
Step 3: Scroll down until you find TikTok.
Step 4: Click on the entry and press uninstall.
Step 5: Confirm your decision (and optionally reboot your phone).
Step 6: Open Google Play Store.
Step 7: Tap on the search bar and enter TikTok.
Step 8: Click on the Install button next to the app info.
Step 9: Login to the app with your account once it’s installed.
Can’t See Comments on Your TikTok Profile
TikTok allows you to enable or disable comments on your own profile for sake of moderation. If you can’t see comments on your TikTok videos, you can follow these steps to make sure comments are enabled.
Step 1: Open the TikTok app on your phone.
Step 2: Click on the Profile button on the bottom right of the app.
Step 3: Click on the 3-bar menu at the top of the screen.
Step 4: Select Settings and Privacy.
Step 5: Tap on Privacy.
Step 6: Select the Comments entry on this screen.
You can set the comments to no one, friends, or everyone.
No-one: Your Comments section is disabled.
Friends: Only people that you follow and follow you back can comment on your posts.
Everyone: Everyone can comment on your videos regardless if they’re following you or not.
Potential Reasons: Can’t Comment on TikTok Posts From Others
If you can’t comment on others’ posts and none of the workarounds above don’t work, chances are the problem is related to your account.
Social services like TikTok and Facebook have community guidelines that prohibit the use of foul language and certain terms to keep the community safe.
In case of a violation, the company may temporarily/permanently ban you from using their services.
TikTok Community Guidelines
TikTok has a long set of rules regarding the type of content, comments, and interactions on the app.
You can go through this section and check if you violated one of them.
TikTok is an inclusive community and doesn’t allow hate speech or hateful behavior.
They actively remove and regulate users that offend others based on
- National origin
- Sexual Orientation
- Gender Identity
- Serious disease
- Immigration status
The use of slurs is also banned on the platform.
Users are also prevented from posting comments that demonstrate hostility towards people because of their attributes.
- Content praising, supporting, or glorifying ideologies like white supremacy, misogyny, misandry, anti-LGBTQ, antisemitism
- Content that contains symbols, flags, or logos pertaining to the said ideologies
- Conspiracy theories justifying said ideologies
TikTok doesn’t allow users to promote violence, or threaten other users, organizations, or communities.
When warranted, the authorities are made aware of the said individual and they’re banned from the app.
These include threats of doxing, hacking, and blackmail.
Scams and Illegal Activities
If you post comments that indicate any criminal activities, such as theft, assault, exploitation, or other harmful behaviors, TikTok can ban you from the app and even inform authorities.
Scams like pyramid schemes, investment frauds, gambling, and crypto scams are met with a similar result.
Users impersonating a popular creator, or other users can be reported and banned by TikTok.
TikTok takes strict actions against users reported for sexual harassment, grooming of minors, and suggestive comments.
Get Access to Your Account
If you’ve got a violation from TikTok for breaking community rules, you can contact their customer service and ask them to revert their decision.
Depending on the comment or video posted, you could have a temporary/permanent ban on your account.
First violation results in a warning. If the violation is a zero-tolerance policy, the account gets permanently banned.
After the first violation, TikTok can disable your account for 24-48 hours the next time a guideline is broken.
If the behavior persists, they can permanently ban your account.
Now that you know all the ways you can restore access to your TikTok account, we hope this article was helpful and informative.